The Not-Enough-Data Challenge:  How does each individual in your business organization come to identify with the same mission, vision, goals and objectives espoused by strategic managers?    Is the word getting out to your entire organization?   While many company executives create great plans, most leave those plans sitting on the shelf once the objective of the plan, such as convincing the bank or investors to loan money to the business, has been met.  Your thoroughly vetted business plan is regarded as no longer necessary.  Not only is this a waste of planning effort, but not actively implementing the plan may contribute to business failure:

• Organizations fail to achieve their strategic goals because these goals are not shared with their personnel. 

• The business process only works if everybody agrees on, and understands how, a process is supposed to run.

• Your personnel will fill any voids by going back to doing things that may not effective or efficient for the whole organization 

• Your plans for growth and IT for better customer service will have been a waste of time and effort.

 

If you have taken the time to proactively describe  your organization's future in natural language, spreadsheets, illustrations and diagrams, we can help you implement and reinforce these strategies throughout your enterprise!

 

The Drowning-in-DataChallenge:  A company uses documents to communicate, transact business and analyze its productivity.  But your organization can  be “drowning in data” when they try to save everything they think is required. Is this what you hear from your staff?

• We are generating tons of data, but we don’t know what to do with it or how to make sense of it!

• We duplicate efforts across department silos, but the data doesn’t match and some departments hoard their information.

• We reinvent the wheel for every new project.

 

If your KM approach doesn’t identify WHAT is important, then your staff may be wasting time aimlessly sifting through piles of data-rubble, never sure of finding anything of value they can use to satisfy customer needs in a way that is directly aligned with the strategic goals of the enterprise.  For example:

• Documents that provide proof of your organization’s dealings and may be referred to for years to come. These may include statistics, charts, graphs, images, case studies and survey results.

• Reports that cover topics, such as safety compliance, sales figures, financial data, feasibility studies and marketing plans

• Email, meeting minutes and work products your workers use to collaborate internally

• Reports designed to keep investors informed

• Transactional documents you use to keep customers, colleagues in other businesses, service providers, professionals who advise the business, government officials and job applicants informed. These vary according to the nature of your business.

 

Implement your important business documents by providing effective REBAR Knowledge Management (KM) to your entire workforce.  When you provide a KM system designed around the way you planned your business, your personnel will be able to carry out your vision of shared responsibility for ultimate customer satisfaction.